Author: Jimoh Babatunde

  • Number of visitors to Madinah jumps 18.7% in 3 years, reaching 18 million in 202418.7% in 3 years, reaching 18 million in 2024

    Saudi Gazette report

    MADINAH:The tourism sector in Madinah has witnessed significant growth of 18.7 percent in visitor numbers over the past three years, receiving more than 18 million visitors in 2024, compared with 14.1 million in 2023 and 8.2 million in 2022.

    According to a report issued on Wednesday by the Madinah Chamber of Commerce, activities related to accommodation, travel agencies, and tour operations recorded an 18.7 percent increase in 2024 compared to the previous year.

    The report highlighted the sector’s vital role in supporting economic growth and increasing the gross domestic product (GDP) through tourism spending on lodging, transportation, shopping, and other services, while also creating job opportunities in tourism-related activities and contributing to sustainable economic diversification.
    The chamber report outlined the key assets of Madinah’s tourism sector, noting that the city is home to around 400 religious, historical, and cultural landmarks that attract visitors from across the globe.

    These include the Prophet’s Mosque, major historic mosques, various museums and exhibitions, modern tourist destinations, and restored historical sites open to the public, such as valleys, wells, and archaeological locations—forming a major driver for tourism development in the region.

  • FTAN writes tourism minister, calls for overhaul of 2022 NIHOTOUR Act*

    FTAN writes tourism minister, calls for overhaul of 2022 NIHOTOUR Act*

     

    The Federation of Tourism Associations of Nigeria (FTAN) has written to the Minister of Culture, Arts, Tourism and Creative Economy, Mrs. Hannatu Musawa demanding the immediate review and overhaul of the National Institute for Hospitality and Tourism (NIHOTOUR) Establishment Act 2022, saying the act is currently creating crises in the Nigerian tourism industry.

    In the letter written by the federation signed by the president, Mr. Nkereuwem Onung, FTAN called on the minister to intervene and bring clarity to the Nigerian tourism and hospitality Industry, saying the NIHOTOUR Establishment Act 2022 is currently creating confusion in the industry.

    In the letter dated June 16, 2025, FTAN said: “We are aware that the current Director General of NIHOTOUR Dr.Abisoye Fagade is attempting to implement the spirit and the letters of the NIHOTOUR (Establishment) Act 2022. It has already generated conflicts and confusion in the industry and the Federation does not subscribe to such.

    “We therefore call on the Honorable Minister, to act immediately to save the Hospitality and Tourism industry from chaos and imminent collapse due to the confusion of objectives, powers and roles of the National Institute for Hospitality and Tourism (NIHOTOUR) under its establishment Act 2022 (“NIHOTOUR Act” or “the Act”), as well as their conflicting interests and unconstitutionality.”

    FTAN noted that there is currently confusion in the Nigerian tourism industry on the role, powers and objectives of the institute. It said: “When on the 14th of February 2022, the then President of the Federation, General Mohammadu Buhari, signed the Nigeria Tourism Development Authority (NTDA) and the National Institute for Hospitality and Tourism (NIHOTOUR) Acts into law, there was no reason, despite the unsatisfactorily inadequate consultation with stakeholders before their enactments, to believe that the NIHOTOUR Act would generate such confusion and disorder in the industry.

    “However, the reality of the inelegance of the Act is now unfolding and foreboding. Under the Act, it is not clear whether NIHOTOUR functions as a professional body, or a training/academic body, or a regulatory body, or a body covering all of the three functional areas!”

    FTAN, in the letter, drew the attention of the minister to some of the inconsistencies in the act that is currently creating confusion in the industry, among which are: “ Sections 4 and 5 of the Act specified functions and powers of NIHOTOUR respectively. Section 6 established the Board whose powers are also spelt out under section 9. Part VI (Sections 28 to 31) of the Act made elaborate provisions on to how to become a “member of the profession.” The provisions of these sections raise a lot of questions as to whether NIHOTOUR is a professional body in the hospitality and tourism in industry. For example, paragraphs (e) and (f) of section 4 saddled the Institute with the functions of a professional body in terms of the following provisions: “4. (e) determine the standard of knowledge, content, and skills to be attained by seeking to become members of the hospitality, travel, and tourism profession and review the standard;

    “(f) maintain a register of fellows, associates, and registered members entitled to practice (sic) as hospitality, travel and tourism professionals in Nigeria and publish a list of those persons.”

    “Section 4(d) also requires the Institute, as part of its functions, to “(d) cooperate with the Standards Organization of Nigeria and relevant bodies in updating internationally certified personnel of the hospitality, travel and tourism industry in Nigeria. (Underline for emphasis). The full intendment and detail of the functions of the Institute under these foregoing paragraphs of Section 4 were spelt out in Part VI (Sections 28 to 31) of the Act with the head: Registration of Hospitality, Travel, and Tourism.”

    “A community/combined reading of other provisions of the Act, especially Parts VI, VII and Sections 4(e)-(f) with 5(3)(c) will leave the reader with no other sense than that the Act intends NIHOTOUR to function as a professional body. The expression, “members of the Institute” is a usage for professional and similar bodies with closed membership, not for a government agency. Yet under Section 5(3)(c), NIHOTOUR is empowered to: “(c) be responsible for the discipline and welfare of members of the Institute in accordance with the Public Service Rules, 2008.” (underline for emphasis). If NIHOTOUR is intended by the Act to function as a professional body, how could the Act have provided that its members are subject to discipline under the Public Service Rules. That is a serious aberration and just one of the confusions in the Act. One of the sacred pillars of professionalism is independence of professional opinion, which being defective or substandard in any material form, will expose a member to professional discipline according to the codes and standards of the particular professional body, and to liability according to law. Permit us to emphasize here that civil servants are generally employed under the principle of contract of service, and are subject to public service rules; while a professional person is generally engaged under the principle of contract for service, which is governed by a different regime of legal rules, not by the public service rule; except where the professional is directly employed as a public servant. This provision in Section 5(3)(c) is just one glowing indication of lots of misconceptions, inconsistencies and incompleteness of sense in the words and expressions used in the NIHOTOUR Act. But it is admitted that those words and expressions do generally, notwithstanding the aforesaid shortcomings, convey an intention in the Act to confer on the Institute the status of a professional body!

    “A perusal of Section 5(1)(a) -(i) will unavoidably lead one to conclude that the Act also clothes the Institute with the powers of a regulatory body in the hospitality and tourism industry, section 5(1)(a)-(i) provide as follows:

    “5(1) The Institute may, in addition to any other power provided under this Act —(a) set conditions and standards for institutions or organizations offering courses in hospitality, travel, and tourism management or skills in Nigeria;

    (b) approve programs or courses of training for institutions or organizations offering courses in hospitality, travel, and tourism management or skills in Nigeria…”

    (c) assess and grade personnel and quality of services rendered by a practitioner or organization in the hospitality, travel and tourism industry in Nigeria;

    (d) impose subscriptions, fees, levies, penalties and other charges for services rendered to private individuals, corporate bodies, institutions, organizations and groups…”

    The federation concluded that with so many inconsistencies in the act it was impossible for NIHOTOUR to carry on with the functions and powers as presently provided in the NIHOTOUR Act 2022 not only because they are unwieldy, invalid, irrational and counterproductive, but also because it is inherently impossible to do so.

    It maintained that the way forward, is a complete overhaul of the Nihotour Act 2022, so that NIHOTOUR can play the role only of a regulator, a professional body, or an operator in the industry; but not that of a behemoth combining the three clearly distinct roles. Such will strangle and spell doom for, as it is already doing to the industry.

  • Runsewe Calls for Truce in Tourism Sector, Urges Stronger Public-Private Collaboration

    Runsewe Calls for Truce in Tourism Sector, Urges Stronger Public-Private Collaboration

     

    Runsewe Calls for Truce in Tourism Sector, Urges Stronger Public-Private Collaboratio

    Olusegun Runsewe, Nigeria’s former chief executive of culture and tourism agencies, has called for an immediate end to the ongoing conflict within the cultural tourism sector regarding the regulatory policy by the National Institute for Hospitality and Tourism (NIHOTOUR). He has pledged to mediate between all parties involved and promote dialogue and collaboration.

    Runsewe, who previously served as Director General of the Nigerian Tourism Development Corporation (now Nigeria Tourism Development Authority) and more recently as Director General of the National Council for Arts and Culture (NCAC), said his wealth of experience and strong ties across the sector position him to help resolve the current crisis—particularly the discontent voiced by private sector stakeholders.

    “I have received calls from several industry players urging me to step in. At first, I hesitated. But upon deeper reflection on the delicate balance between government policy and private sector interests, I realized it was necessary to act. During my years in public service, I cultivated meaningful relationships with industry leaders, and I believe now is the time to harness those connections for the good of our tourism industry,” he stated.

    Runsewe emphasized the importance of constructive engagement and encouraged stakeholders to embrace dialogue rather than division.

    “We are all Nigerians. We must view this situation from a collective standpoint. The government exists to serve the people, and the private sector must also be deliberate and strategic in expressing concerns. It is vital to avoid actions that may inadvertently undermine the industry. I am already engaging with key actors to find a peaceful and lasting solution.”

    On the issue of regulatory oversight, Runsewe acknowledged the importance of standards and governance in aligning with international best practices. However, he stressed that any regulatory initiative must be rooted in consultation, mutual respect, and collaboration.

    He commended those who reached out to him, appreciating their trust in his leadership despite no longer holding a government position. As a committed patriot and respected elder in the industry, Runsewe affirmed his readiness to help broker peace and urged all parties to cease the public confrontation surrounding NIHOTOUR’s proposed regulatory issues.

  • Hotel Registration: NHCI condemns NIHOTOUR’s unprofessional conduct, arrest of operators

    Hotel Registration: NHCI condemns NIHOTOUR’s unprofessional conduct, arrest of operators

    Hotel Registration: NHCI condemns NIHOTOUR’s unprofessional conduct, arrest of operators

     

    …urges Tinubu to call Fagade to order

     

    The unprofessional conduct of the National Institute of Hospitality and Tourism (NIHOTOUR) over its arrest of some hotel personnel and disruption of their operations in Lagos last week has been condemned.

     

    The Nigerian Hotel and Catering Institute (NHCI) described the action of NIHOTOUR over its purported pursuant of its 2022 Act in respect of registration of hotels and their operators as barbaric.

     

    This is as it has also called on President Bola Ahmed Tinubu to prevail on the Director General of the training Institute, Dr Abisoye Fagade, to put an immediate end to the farcical exercise, which it said is illegal and contravenes the provisions of the Nigeria Constitution, Supreme Court judegemnt of 2013 and a court ruling arising from the case instituted by the Hotels Owners and Managers Association of Lagos (HOMAL) before a competent Court in Lagos, challenging the NIHOTOUR Act of 2022.

     

    It will be recalled that the action of NIHOTOUR caused an uproar in some hotels in Lagos last week when its compliance team, accompanied by a truckload of police operatives, both in uniform and plain clothes, stormed a number of hotels and arrested some of the personnel over their failure to register.

     

    Those arrested were taken to the Zonal Campus of the Institute in Mushin and released after payment was extracted from them, while others were forced to sign a promissory note to that effect.

     

    In one of the incidents, a staff member of one of the hotels visited was assaulted, battered and bruised, with one of his eyes badly damaged. He was hospitalised and undergoing treatment in an undisclosed medical facility in Lagos.

     

    Reacting to this development, NHCI, in a press statement titled ‘Re: Purported implementation of NIHOTOUR’s Act 2022 by NIHOTOUR’, signed by its President and Chairman of Council, Victor Ola Kayode, noted, ‘We as a professional body viewed these actions as an act that is highly unprofessional for an organisation that purportedly wants to regulate professional practice in the hospitality and tourism practice in Nigeria.

     

    ‘It is more inappropriate to have seen such a body utilising the instrumentality of government to coerce legitimate private operators in the industry to dance to its dictates, notwithstanding the fact that there is a subsisting judgement on such a matter from the Supreme Court of Nigeria in 2013.’

     

    “It is clear that these actions must have been ill-advised and unbecoming of a body who claims to train practitioners for the industry.”

     

    This is as it stated further that the purpose for the huge sums of money demanded by NIHOTOUR is unclear when it is not the one responsible for either the training or recruitment of these personnel for the hotels. It also noted that it is pure exploitation just as it condemned its use of force through the Nigerian Police Force to harass, intimidate, brutalise and illegally arrest some of the operators.

     

    NHCI’s press statement reads in part: ‘‘These, to the best of professional practice, are absurd, crude and any other thing but unprofessional. This definitely cannot be the intent of the disputed NIHOTOURS Act of 2022 in the spirit of the Nigerian Constitution.

     

    ‘‘The Nigerian Hotel and Catering Institute (NHCI), as the foremost professional body in the industry in Nigeria, therefore, decries this style, tendency and action and wishes to state that it negates everything tourism and hospitality are known for to the professionals, practitioners, the people and government of Nigeria and must be stopped immediately.

     

    ‘We also use this medium to call on the Inspector General of Police to stop the use of the police for such duties just as we appeal to the President and Commander in Chief of the Armed Forces of the Federal Republic of Nigeria, President Bola Ahmed Tinubu, GCFR, through the Attorney General of the Federation, to call the Director General of the training institute NIHOTOUR to order without further delay.

     

    ‘It is also a civilised expectation that the management of NIHOTOUR will immediately tender unreserved apologies for the embarrassment caused to the relevant operators whose staff were clandestinely arrested and detained not even in the police station but in a campus of their training school.

     

    ‘‘We hope that immediate actions shall be taken on this matter before it causes a breakdown of law and order in the industry and scares away the foreign investors who are willing to invest in Nigeria and create more jobs in line with the Renewed Hope Agenda of the Federal Government.’’

  • Hotel Registration:NIHOTOUR calls for calm as security batters hotel staff

    Hotel Registration:NIHOTOUR calls for calm as security batters hotel staff

    NIHOTOUR Calls for Calm Engagement After Field Officer Provoked During Lagos Compliance Exercise

    On Tuesday, June 10, 2025, during a scheduled compliance and standardization exercise by the National Institute for Hospitality and Tourism (NIHOTOUR) at Federal Palace Hotel, Victoria Island, Lagos, a moment of tension arose between a hotel staff member and a law enforcement officer attached to the NIHOTOUR delegation who was striped off his uniform by the hotel staff.

    The misunderstanding—which does not reflect the tone of the broader engagement—escalated when a hotel staff physically confronted the officer, resulting in damage and striping of his official police uniform. The officer, caught off guard and naked with only his pants trousers got visibly provoked, responded with a slap, which made direct contact with the staff member’s face.

    While the incident is regretable and avoidable, it serves as a sober reminder of the importance of composure, clarity, and professionalism during such exercises. The Institute reiterates that its mandate is anchored on collaboration, capacity enhancement, and stakeholder engagement—not hostility or confrontation.

    Commenting on the situation, NIHOTOUR’s Director of Inspection and Enforcement, Barrister Chike Ukuekwe, urged practitioners and operators in the industry to shun aggressive and combative engagement when officers of the law arrive at their premises for compliance exercise. He further emphasized the need for mutual understanding and a professional approach to enforcement efforts:

    “Our collective mission is the upliftment of Nigeria’s hospitality, tourism, and travel sectors through standardization and compliance. These exercises are not meant to antagonize operators but to align practices with national expectations and global standards,” he said.
    “We commend establishments like Eko Hotel Sojourner Hotel, Marriot Hotel, Radisson Blu Hotel VI, Black Diamond Hotel, Four Points By Sheraton and others that open their doors to these engagements, and we urge all stakeholders to embrace dialogue, not disruption. It would interest you to know that most of the hotels visited, the compliance issues were resolved within the premises of most hotels, and our team left peacefully after assurances were made by most management of those hotels to comply within 7 days’ time.”

    As Nigeria’s lead institution for the standardization of the hospitality, tourism, and travel industry practice, NIHOTOUR remains committed to ensuring a professional and safe operational environment. Initiatives such as the ongoing national compliance drive are designed to reinforce quality, ethics, and service excellence across the board.

    Moving forward, NIHOTOUR is taking deliberate steps to enhance communication protocols and on-site preparedness during field exercises, ensuring clarity of purpose and mutual respect among all parties involved.

  • Taraba partners La Campagne on construction of five new tourist attractions

    Taraba partners La Campagne on construction of five new tourist attractions

     

     

    Taraba partners La Campagne on construction of five new tourist attractions

    … projects 100 million tourists in five years

    …releases 790 hectares of land to La Campagn/Motherland Beckons

     

    By Tunde Akano

     

    Taraba State Governor Dr Agbu Kefas has signaled a new dawn for tourism development and promotion in the state as he turned his attention to the sector, partnering with the Founder and President of La Campagne Tropicana Beach Resort and Motherland Beckons, Otunba Wanle Akinboboye, to transform the tourism landscape of the state.

     

    This vision will see the construction of five new tourist attractions, with work commenced already on two sites. One hundred million tourists is projected for five years while Akinboboye is leading a team of engineers and experts from Trinidad and Tobago to work on the project sites.

    Besides, the state government has also released 790 hectares of land to La Campagne/Motherland Beckons as part of his bold move to transform the latent potential of the state into an economic haven for the people, who despite the avalanche of natural resources abounding in the land, suffer massive economic deprivation, especially in reaping from tourism windfall following the failures of previous governments.

    To this end, Akinboboye and his team were recently hosted by kefas, who is now seen as the new governor championing tourism development in Nigeria, in Jalingo, where among others they had a brain storming session and toured some of the designated locations for the resort projects.

    Speaking on this renewed and concerted efforts by Kefas to write his name in gold by embarking on this arduous journey of transforming Taraba into an enviable tourist destination, the Commissioner for Heritage and Eco-Tourism, Rev. Titus Joseph Nagombe, gave details of the project, noting that it is part of the strategic blueprint of the governor to put Taraba on the global map.

    According to him, ‘‘the project marks a new chapter in tourism and in economic revitalisation in Taraba State. One that brings us closer to our vision of making Taraba a model of sustainable heritage and eco-tourism in Nigeria and indeed Africa.

    ‘‘I am pleased to announce to you that La Campagne Tropicana Beach Resort, a global renowned African theme resort brand, has commence bulldozing and preparatory construction work for two world class eco-resorts in Taraba State.

    ‘‘The first phase in Ibi and Mayo-Ranewo, Ardo Kola Local Government Area. This project is not just another investment but a boost towards transforming Taraba State into a top tier destination for agro-tourism and eco-tourism.

    ‘‘These resorts will offer an immersive Africa cultural experience that speaks directly to the heart of our identity, designed to replicate and celebrate the culture, architecture, cohesion and the life style of the host communities.

    ‘‘The eco-resort is of international standard and blended with Africa originality, to train local farmers in modern mechanization farming techniques, to empower initiative that will assure food production, to alleviate and sustain host communities.

    ‘‘The resort will serve as a cultural homecoming for Africans in the Diaspora and a source of pride for all Tarabians.’’

    He further underscored the seriousness that the governor attached to it, noting,  ‘‘in a testament to the seriousness and scale of this project, we are glad to inform you that engineers and tourism development experts from Africa and many different countries, will be on ground with us here.

    ‘‘Let me be clear that this is not an isolated effort but that the commencement of this project is a direct resolve and deliberate effort of Taraba State government under the leadership of Dr Agbu Kefas to attract sustainable investment into the state.

    Our policy reform, infrastructure, developmental peace building and targeted investors’ engagements are now yielding irreversible results to our state today.’’

    He also disclosed that the project is geared to meet the mandate of his Ministry, saying, ‘‘under the Ministry of Heritage and Eco-tourism, we have met the priority to identify, protect and promote Taraba rich cultural and ecological assets.

    ‘‘Our partnership with La Campagne, a brand that has successfully operated resorts across Nigeria and Africa for over 41 years, with a reputation for promoting tourism and heritage, is part of our broader strategy to preserve our culture while generating income and employment for our people.

    ‘‘We are proud to say that Taraba is becoming a preferred destination for investment not just in eco-tourism but in agro-business, tourism, culture, hospitality and others.

    This resorts will put Taraba on the global tourism map, provide platform for showcasing our art and history and stimulate a regional tourism economy that include craft, tour guides, transport services, marketers and many more.’’

    Meanwhile, Akinboboye has expressed excitement over the project, commending Kefas for the bold move in what he described as taking advantage of your advantage. This is as he spoke on exploring the various possibilities in Taraba to transform the state into a world class tourist destination of note.

    ‘‘I must tell you that first of all, I was very excited to come to Taraba, but I wasn’t too sure of what I was coming to see. But when I got to Taraba I was shocked at the level of possibilities in the over 54, 000 square kilometers of area, the second largest landmass in Nigeria,’’ he disclosed.

    Adding, ‘‘I was particularly excited about the possibilities of eco-tourism, the possibilities of heritage and I am sure that a lot of you might not be mindful of the fact that the governor in his wisdom decided to create the Ministry of Heritage and Eco-Tourism.

    ‘‘I hope you know that you are the first Ministry of Heritage and Eco-Tourism in Nigeria and in Africa because I have never heard of the Ministry of Heritage and Eco-Tourism before.

    ‘‘It shows basically that he is a governor that understands that when you want to have an advantage you take advantage of your advantage.

    ‘‘The advantage of Taraba is eco-tourism, with over 54, 000 square kilometers of area. The advantage of Taraba is heritage and we believe very strongly that nowhere in the world, nowhere in the continent of Africa, will be able to compete with Taraba.

    ‘‘When you look at the Mambila Plateau, you visit Gashaka Gumti and Ibi, the biggest challenge that I had when I came on board was where and how do I start?

    ‘‘Because even from Jalingo, the possibilities are endless and on the way from Jalingo, to Ibi to Nwonyo Lake where we are going to be building a lake resort, you find that both right and left, are all manners of hills.

    ‘‘You see a confluence of hills and when I drive and look around, I coin it as a place where hills came many, many years ago to have a conference and refused to leave, as you see a confluence of hills.’’

    That initial challenge, he noted has been overcome, as he disclosed, ‘‘but I have been able to overcome that challenge realising that when trees fall on trees you take the topmost first and we want to make it comfortable and easy for a lot of our tourists.

    ‘‘When they land in Jalingo and before they take four to five hours drive to Ibi, let them get a taste of the heritage, 20 minutes away from Jalingo, at the snake-like hills, we are building a whole city on the hills (Zongo Kombo).’’

     

     

  • Hotel Registration: Enforcement Team batters hotel staff

    Hotel Registration: Enforcement Team batters hotel staff

    Hotel Registration: Enforcement Team batters hotel staff.

    ….. NIHOTOUR says hoteliers complying

    By Tunde Akano

    The enforcement of the hotel registration exercise being carried out by the National Institute for Hospitality and Tourism (NIHOTOUR) turned bloody Wednesday in Lagos as one Ahmed was allegedly brutalised and injured by the Compliance Enforcement Team at the Federal Palace Hotel.

    It was gathered that the staff had his eyes battered by the enforcement team and had to undergo emergency surgery to save his sight.

    The video is too gory to watch or post.

    Explaining what led to the incident, a staff member of the hotel explained, “The gentleman reportedly tried to argue with NIHOTOUR security escorts when they wanted to pick up the hotel’s general manager. This was what happened to him. He lost the eye despite emergency surgery to save his sight.”

    The Director General of the Hotel Owners and Managers Association, Lagos (HOMAL), Mr Adeniyi Ologun, explained why the hoteliers are complying with the institute after the incident: “NIHOTOUR has been going round HOMAL members’ facilities since yesterday with a Toyota Coaster bus full of well-armed policemen.

    “We had to advise our members not to resist NIHOTOUR and to yield to their pressure by paying in order to avoid unpleasant occurrences such as the above.

    “NIHOTOUR is also asking them to complete a form of voluntary compliance/agreement within a few days; otherwise, they will be back in like manner.”

    A text message was sent to NIHOTOUR Public Relations Officer Dr Ajiboye Longe to respond to the allegation.

    He responded, saying, “The management of NIHOTOUR is investigating this claim, so no comment for now. Thanks.”

    Meanwhile, NIHOTOUR revealed, on Wednesday, that most hotels in Lagos are complying with registration.

    In a release the institute said, “NIHOTOUR has officially commenced a rigorous compliance exercise across Lagos State, focusing on hotels, restaurants, and other establishments within the hospitality, travel, and tourism sectors. This initiative is in furtherance of NIHOTOUR’s statutory mandate to standardise and regulate professional practices within the industry nationwide.

     

    “The compliance drive seeks to ensure that all personnel, practitioners, and operators within the sector are duly certified and registered with NIHOTOUR, in accordance with the NIHOTOUR Establishment Act 2022.”

     

    Speaking on the development, the Director of Legal Services at NIHOTOUR, Mrs Mariam Inuwa, highlighted the Institute’s legal responsibilities as captured in Section 5(1)(h) of the Act, which authorises NIHOTOUR to regulate the activities of hospitality, travel, and tourism professionals in Nigeria. She further referenced Section 4(o) of the Act, which mandates the certification of all practitioners in order to promote uniform standards, professionalism, and quality service delivery within the industry.

     

    “As part of the exercise, several leading establishments were visited, including Marriott Hotel Ikeja GRA, The Sojourner, Sheraton Lagos, Radisson Blu Victoria Island, Black Diamond Hotel, and FourPoints By Sheraton. These visits followed the issuance of multiple letters of demand and contravention notices to the affected organisations.

     

    “NIHOTOUR is pleased to announce that Marriott Hotel, The Sojourner, Radisson Blu, Black Diamond, and FourPoints by Sheraton have all commenced the process of registration and certification, in line with regulatory expectations,” she said.

     

    This compliance drive, Inuwa said, reinforces NIHOTOUR’s unwavering commitment to repositioning the Nigerian hospitality, travel, and tourism sectors as key pillars of national development under the Renewed Hope Agenda. The Institute will continue to engage stakeholders constructively while ensuring strict adherence to the laws governing the sector.

     

     

  • Oshiomhole denies disrupting Air Peace operations

     

     

    Oshiomhole denies disrupting Air Peace operations

    … says he fought exploitation of Nigerians.

     

    By Tunde Akano

     

    ABUJA – Former Edo State Governor, Senator Adams Oshiomhole, APC, Edo North, has denied disrupting Air Peace operations as being alleged.

     

    He said, contrarily, he was against the airline exploiting poor Nigerians, just as he questioned the oversight role of the Nigerian Civil Aviation Authority (NCAA).

     

    The former President of the Nigeria Labour Congress, NLC, said that what happened was that he rejected preferential treatment and stood up against what he described as systemic extortion and poor customer service by Nigerian airlines.

     

    According to him, if he had allowed the operators to address his problem as they suggested, he would have entered the plane, saying that he waited to resist a situation where Nigerians who are not in high places are duly dealt with, just as he vowed that these systemic extortions in the country must be nipped in the bud.

     

    Addressing journalists yesterday in Abuja, the former Edo State governor noted his recent experiences with Air Peace highlighted the growing impunity and disregard for passengers’ rights in the country’s aviation sector.

     

    Air Peace had issued a statement, accusing Oshiomhole.

     

    of allegedly disrupting airport operations after missing a scheduled flight, just as the operators alleged that Oshiomhole had reportedly arrived late for Flight P47120, which was scheduled to depart for Abuja at 6:30 a.m.

     

    Oshiomhole, while speaking with journalists and displaying visible documented evidence and videos, said that on Tuesday, he arrived at the airport at 6:10 p.m. for a 6:50 p.m. flight for another air flight but was denied a boarding pass, even though he had met the airline’s check-in deadline of 30 minutes before departure.

     

    He said, “Yesterday, I got to the airport 40 minutes ahead. My luggage was already checked in. But they told me they had stopped issuing boarding passes. Meanwhile, I saw others arriving after me who were allowed to board.”

     

    According to the former Edo State Governor, despite holding business class tickets for himself and an aide, who was allowed to board, he was turned back.

     

    Lamenting what he termed the arbitrary application of airline policies that left him with a hotel bill of ₦1.5 million to accommodate himself and two stranded Ghanaian passengers, he said that while attempting to fly with Air Peace the next morning, “I arrived before 6:00 a.m. for a 6:30 a.m. flight, having checked in online by 9 p.m. the previous night.”

     

    Oshiomhole, who expressed his frustration that he was again denied boarding, alongside other passengers who were disorganised by a last-minute change in check-in policy from 30 to 45 minutes before departure, said, “I got there at about five minutes past six. They told me the counter was closed. I told them, ‘No, I’ve already checked in.’ I showed them the evidence of my online check-in. Even before then, they had asked if I had checked in, and I told them yes and that I had no luggage. They looked at it but still said the gate had been closed. Meanwhile, I noticed they were still taking other people in.

     

    “So I asked, ‘How can you close boarding for a 6:30 flight at 6:05? What is the purpose of online check-in, then?’ If I had to go through another check-in process, then what’s the point of checking in online?”

     

    “While speaking to them, I saw many men and women who had been there even before me, with similar experiences. Basically, they were selling tickets on the spot at higher prices. I’ll give you an example. A lady bought her ticket for N146,000 online. She arrived at the airport at 5:55 a.m. for the 6:30 a.m. flight after the gatemen had delayed her.

     

    “They told her she was late and that the counter had closed for check-in. She said that was impossible, as it wasn’t even 6:00 a.m. They told her she would be put on the next flight. She protested, saying, ‘Why? Put me on this flight.’ But they told her the flight was full and she would have to wait.

     

    “Meanwhile, the airline was selling tickets on the spot for N250,000. To take advantage of the situation, they discouraged those who had bought tickets online at lower rates and sold to people willing to pay more.

     

    “I was told the counter had closed. But people were still being allowed to buy new tickets at higher prices. Those of us who had booked online for N146,000 were told we were late, while they sold new tickets for N250,000. That is not policy enforcement; it is extortion.”

     

    Oshiomhole, who noted that he caused a disruption, explained that he remained calm but firm, but he only intervened when a crowd of stranded passengers, including women with babies, began to protest.

     

    He said, “I didn’t disrupt anything. I refused to let them ‘sort me out’ while others were left stranded. They offered to help me once they recognised me. I said, ‘Don’t help me; enforce my rights like every other Nigerian,’” he said.

     

    He criticised what he called the “VIP culture of impunity”, where influential people are offered personalised solutions while ordinary citizens suffer.

     

    “That’s the real problem; big men get sorted, and the rest of Nigerians are ignored. “If speaking out makes me a troublemaker, then I’ll cause trouble forever,” he said.

     

    He explained further, “I asked the manager, ‘What is this woman’s crime? She has a baby that’s no more than six months old.

     

    “How can you refuse to board her when the aircraft is still on the ground and more people are buying tickets?’ You cannot continue like this. Tomorrow, everyone will blame the government.

     

    “You have regulatory agencies, and they are all compromising. You cannot board people buying tickets on the spot and deny those who booked days ago or checked in online.

     

    “By the time the DSS and Air Force personnel came to find out what happened, they intervened and offered to put the woman on the next flight, the same offer they had made to me earlier. But to board that next flight, they told her she would have to pay N109,100. This was in addition to the original ₦146,000 ticket, meaning she would spend about ₦256,000 for a one-hour flight to Abuja. There were many others in the same situation, and everyone was shouting at the airport.

     

    “I said to the manager, ‘You must follow the rules.’ Many people were stranded, except those who could afford another ticket. I followed the woman to the counter and told her to do whatever they asked. Those of us who were also prevented from flying gathered there. Even when an officer offered me access to a lounge, people around said, ‘Comrade, please don’t leave—this is how they’ve been treating us.’

     

    “I had to send that woman N500,000. That’s basically what happened. I told them this cannot be allowed. I checked in online and arrived on time. The aircraft hadn’t taken off. I’m not supposed to check in twice. The rowdiness arose because many people were denied boarding while tickets were being sold on the spot to others.”

     

    Speaking further, Senator Oshiomhole asked what the oversight role of the Nigerian Civil Aviation Authority (NCAA) is, just as he called on the federal government to intervene.

     

    He said, “How can you profit from your own inefficiency? This is ruthless, primitive capitalism. Nigerians are unprotected. The government must act.”

     

    Oshiomhole, who warned that continued injustice and exploitation could lead to deeper public anger and unrest, said, “When people give up hope, bullets will not stop them. The least a government can do is to protect its citizens from exploitation.”

     

    ENDS

  • Hotel owners decry business disruption, detention of members 

    Hotel owners decry business disruption, detention of members 

     

     

    By Tunde Akano

    The Hotel Owners and Managers Association of Lagos (HOMAL) has decried the disruption in businesses and arrest of its members in Lagos by the National Institute for Hospitality and Tourism (NIHOTOUR).

     

    NIHOTOUR’s action, according to the institute, was over the non-compliance with its directive for HOMAL members and their staff to register with the institute.

     

    HOMAL, however, called on the Federal Government to call the leadership of NIHOTOUR to order.

    It alleged that staff of some of these hotels were on Tuesday, June 10, illegally detained at the Lagos zonal office of the institute in Mushin, Lagos, for hours, saying such action is capable of sending wrong signals to investors in the hospitality business and truncating the steady growth in the hospitality industry that the country has been experiencing.

     

    The Secretary General of the association, Mr Adeniyi Ologun, while speaking to the media on the issue, described the actions of NIHOTOUR as illegal since there is a Supreme Court judgement on the role of the federal government on the issue of tourism in Nigeria and also due to the pendency of the case before the court.

     

    Ologun said, “We know that NIHOTOUR made a demand that members of HOMAL, among other hotels, should register. They said the registration would commence with the top management members; they should register with NIHOTOUR so that the institute can certify their qualification, so to say.

     

    “They said the enabling law of NIHOTOUR, that is the NIHOTOUR Act 2022, requires that all practitioners should be registered.”

     

    HOMAL said that this might be against the 2013 ruling of the Supreme Court, which specifically made tourism and hospitality subject to state legislations.

     

    “So, in the course of the exchange, like every responsible organisation, we decided to go to court to find out whether their request is validly made or not.

     

    “We approached the court, and the court proceedings commenced on May 21, 2025. At the court, after the exchange of legal documents, the case was adjourned to September 30, 2025.

     

    “I remember HOMAL’s lawyer specifically informed the court that NIHOTOUR has been forceful in the registration and certification of our members, which the court needs to order so that all parties maintain the status quo. So, that was the position when we left the court. “Only for us to be informed by many of our members, like the Sheraton, Marriot, Radisson Blu Anchorage, Four Points by Sheraton, Oniru and others, that NIHOTOUR has invaded their premises with armed policemen, barricaded their entrances, disrupted their operations and insisted on taking some of their management staff to follow them.”

     

    Asked whether some staff of these hotels were arrested, Ologun replied, “Well, I don’t know what NIHOTOUR will call it; we know that some of the workers of our members were picked up. When I called one Mr Ibe, the man said to be in charge, he said those picked were at the NIHOTOUR office in Mushin. “So, I came to the zonal office. I have been here since 12:30pm today (Tuesday); everybody said they could not do anything because they were following orders.”

     

    Asked what was the requirement for a hotel to get registered with NIHOTOUR and whether the institute was making any demand, Ologun explained, “When I spoke with our members that were arrested, if I will call it arrest, they said they were asked to pay N2.5 million before they could be released.”

     

    At the NIHOTOUR zonal office in Lagos, fierce-looking police officers mounted the gate, scrutinising those who want to enter the premises of the institute.

     

    When contacted for his reaction to the complaints made by HOMAL, the Public Relations Officer (PRO) of NIHOTOUR, Dr Ajiboye Longe, made reference to the NIHOTOUR Establishment Act of 2022.

     

    The NIHOTOUR spokesperson was also asked why some of the staff of hoteliers were being detained in their zonal office instead of a police station; he replied, “NIHOTOUR has communicated repeatedly to all hospitality, travel and tourism concerns across the country, especially all those that our compliance and enforcement team has visited in Lagos today. Whatever actions that were taken are well within the ` legal authorisation of the office of the Inspector General of Police.

     

    Asked why not take the detained hotels’ staff to the police station instead of the zonal office, Alonge replied, “This question can only be answered by the Director General.”

     

    He later added that “They have been notified beforehand. The act allows them to be detained and processed at the NIHOTOUR Zonal Office before further moving to the police force command.

     

    However, I have been informed that most of those that were arrested today have been released on administrative bail by the police.”

     

    However, reacting to this development, a professor of hospitality and tourism at Atiba University, Oyo, Professor Wasiu Babalola, said while there is a need to regulate the hospitality sector, the approach in enforcement is wrong, as it is capable of sending the wrong signal to the international community.

     

    “When you are enforcing, you cannot be selective in enforcement. Because by this action you are sending wrong signals to the international community that in enforcement, you are only targeting some brands. You are trying to drive some brands away. We need to be careful. If we are not careful, the enforcement may take us ten steps backward from where we are.”