By Taiye Olayemi
NEM Insurance Plc has restated its commitment to supporting its policyholders in achieving their goals and aspirations.
Its Managing Director, Mr Andrew Ikekuha, made the commitment in a statement on Thursday, in Lagos, in commemoration of the 2025 Customer Service Week.
Ikekuha said the company would continue to work toward making the desired missions of its policyholders possible, in line with the year’s Customer Service Week theme, “Mission Possible”.
The theme, according to him, encapsulates the spirit of innovation, teamwork, creativity, determination and customer focus that drives NEM Insurance.
He said that customer service was the heartbeat of the organisation, with the company’s staff driven by passion for solving problems, answering questions and going the extra mile in meeting customers’ needs and expectations.
He maintained that the company, during the customer service week, would celebrate excellence and highlight impacts made on customers.
The Managing Director implored the staff to renew their commitment to making mission possible a daily reality as they celebrated the customer service week.
Also, the General Manager, Corporate Services, Mrs Moji Teluwo, said that the company valued its clients and considered them worthy to be celebrated.
“In the motor business, we are number one in the industry, and we give prompt services to our clients.
“We empathise with them in the event of loss, and we partner with them; they’re not just customers, we are their partners, making sure their businesses grow as we grow,” she said.
Teluwo said the firm’s core values were excellence, integrity and discipline.(NAN) (www.nannews.ng)
